0

Maxwell Simracing

PRIVACY POLICY

Last Updated: January 8, 2025

This Privacy Policy outlines the policies and procedures of Maxwel Sim Racing regarding the collection, use, and disclosure of information collected from users of our online store (https://maxwelsimracing.com). Your privacy is critically important to us, and we are committed to complying with relevant U.S. and California privacy laws, including the California Consumer Privacy Act (CCPA). By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Interpretation and Definitions

  • Company refers to MAXWELL SIMRACING TEAM INC (referred to as “we,” “us,” or “our”).
  • Personal Data means any information that relates to an identifiable individual.
  • Website refers to Maxwel Sim Racing, accessible at https://maxwelsimracing.com.
  • Service refers to the online store provided by MAXWELL SIMRACING TEAM INC.
  • User means an individual who accesses or uses our Service, or on whose behalf an individual accesses the Service.

2. Types of Data Collected

Personal Data

We may collect the following types of Personal Data:

  • Contact information (such as email address, phone number, billing and shipping addresses).
  • Account details (if you choose to create an account) including names, addresses, and contact details.
  • Search and purchase history on our website.
  • Usage data, including IP address, browser type, device type, pages visited, and other diagnostic data.
  • Optional information shared voluntarily through our feedback forms or surveys.

Usage Data

Usage Data is collected automatically through your use of our Service. It may include details about your browsing behavior on our website, duration of visits, and other information gathered via technologies like Hotjar, Google Analytics, and Facebook Pixel.

3. How We Collect Data

We collect data through:

  • Order Forms and Checkout Page: Information is gathered to process transactions and fulfill orders.
  • Newsletter Subscriptions: Contact details are collected when you subscribe to receive updates.
  • Account Creation: Additional data collected if you create an account on our website.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect data on browsing behavior for analytics and personalized ads.

4. Purposes for Data Processing

We use the collected data for the following purposes:

  • Order Fulfillment: Processing orders and delivering products.
  • Customer Support: Addressing inquiries, issues, and feedback.
  • Improving Services: Analyzing usage patterns to enhance website performance.
  • Targeted Advertising and Marketing: Creating personalized ad experiences and retargeting campaigns on platforms like Google Ads and Facebook Ads.
  • Analytics and Research: Analyzing site performance, customer preferences, and usage trends through Hotjar, Google Analytics, and Facebook Pixel.

5. Third-Party Services and Data Sharing

We may share data with the following third parties for specific purposes:

  • Payment Processors: Stripe and PayPal for secure payment processing.
  • Hosting and Site Infrastructure: GoDaddy for website hosting.
  • Marketing and Analytics Partners: Google Analytics, Facebook Pixel, and Hotjar for site analytics and targeted advertising.
  • Customer Relationship Management (CRM) and WooCommerce: For managing orders, accounts, and customer data.

Please refer to each service’s privacy policies for more information:

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and enable personalized marketing. Cookies are small text files stored on your device when you visit our website. You have control over cookies, and this section explains the types of cookies we use and how you can manage them.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for our website’s functionality. They enable core features like secure account login and basic site navigation. Without these cookies, some services you request (e.g., shopping cart functionality) cannot be provided.

2. Performance and Analytics Cookies

These cookies help us analyze how visitors interact with our website. We use Google Analytics and Hotjar to collect aggregated data on page views, session duration, and other metrics. This information enables us to improve the site’s performance and user experience.

3. Advertising and Targeting Cookies

We use cookies for advertising purposes, including remarketing through Facebook Pixel and Google Ads. These cookies enable us to show relevant ads to users based on their browsing activity.

4. Functionality Cookies

These cookies allow us to remember your preferences (such as language settings) to offer a more personalized experience on future visits.

Managing and Disabling Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies, remove existing cookies, and notify you when new cookies are stored. To adjust your cookie settings, please refer to your browser’s help section. Here are links to manage cookies on popular browsers:

Please note that disabling cookies may affect some functionalities of our website, including the shopping cart and account login features.

7. Data Retention

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We periodically review the necessity of data retention and securely delete data no longer needed. Users may request data deletion at any time by contacting us.

8. Data Transfer and Security

Your data may be transferred to, and processed in, locations outside of your state or country (such as data centers of our service providers). We take commercially reasonable steps to ensure secure data transfers and protect data integrity.

Security Measures: We use two-factor authentication (2FA), encryption, and other security protocols to protect your data. Despite these measures, we cannot guarantee complete security of data transmission online.

9. User Rights

As a user, you have the right to:

  • Access and Correct Your Data: View and update your data by accessing your account or contacting us.
  • Delete Your Data: Request data deletion, subject to legal obligations.
  • Opt-Out of Marketing: Unsubscribe from emails or adjust preferences in your account.
  • Decline Targeted Advertising: Opt-out from targeted ads via Google Ads Settings or Facebook Ad Settings.

10. Marketing and Advertising

We may send you marketing communications via email if you’ve opted in. These communications include promotions, product updates, and personalized offers. You can opt-out by clicking the unsubscribe link in any email or by updating your preferences.

11. Links to Third-Party Privacy Policies

For details on data usage by third parties, please review the privacy policies of:

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available at https://maxwelsimracing.com/privacy-policy. If significant changes occur, we will notify you via email or an on-site notification.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

  • Email: info@maxwell.expert
  • Mailing Address: MAXWELL SIM RACING TEAM INC, 17175 Von Karman Ave #108, Irvine, CA 92614, United States

▲
Cart